Shipping policy

Shipping Policy

Last Updated: October 8, 2026

Thank you for shopping with [Store Name].

We aim to process orders efficiently and deliver products safely to our customers.

1. Shipping Locations

We accept orders for delivery to serviceable locations across India.

Availability may depend on courier coverage and the customer's PIN code.

2. Order Processing

Orders are generally processed within [1–2 business days] after successful order confirmation, excluding public holidays and other notified closures.

Orders placed during holidays or high-demand periods may require additional processing time.

3. Estimated Delivery Time

Estimated delivery time for serviceable Indian locations is [3–7 business days] after dispatch.

Delivery estimates are not guaranteed and may vary depending on destination, courier operations, weather, or other unforeseen circumstances.

4. Shipping Charges

Applicable shipping fees will be displayed during checkout before the customer confirms an order.

Any free shipping offers will be subject to the conditions displayed on our website.

5. Order Tracking

Where tracking is available, customers will receive shipment details through the contact information provided during checkout.

Tracking information may take some time to become active after dispatch.

6. Delivery Delays

Shipping may be delayed due to circumstances such as:

  • Courier network disruptions.

  • Public holidays.

  • Incorrect or incomplete addresses.

  • Weather conditions.

  • Operational issues or other unforeseen events.

Customers experiencing delays may contact our support team for assistance.

7. Incorrect Shipping Details

Customers are responsible for providing accurate delivery information, including name, address, phone number, and PIN code.

If incorrect details are submitted, please contact us promptly. Changes may not be possible after dispatch.

8. Failed Delivery Attempts

If delivery fails because the customer is unavailable or the address is incomplete, the courier may make another attempt or return the parcel.

Any applicable reshipping charge will be communicated to the customer before reshipment.

9. Damaged or Missing Packages

If your package arrives damaged, contains an incorrect product, or is missing an item, please contact us with your order details and relevant photographs.

We will investigate the issue and provide an appropriate resolution.

10. Shipping Support

Business: D M TEX FAB

Email: chanchad99p@gmail.com

Phone: +91 8000145265

Dispatch/Business Address: Shop No. -2102, Shree Kuberji Tex World-1, Kumbharia, Surat, Gujarat - 395006, India.